Exhibitor Online Services

Important Exhibitor Warning

To protect the privacy of our stakeholders, Messe Frankfurt LLC does not sell attendee or exhibitor list for any of our events. Email solicitations from 3rd parties claiming to offer access to names or contacts from the “attendee database” are completely fraudulent and are not associated with Messe Frankfurt Middle East GmbH in any way.

If you receive an email from any company claiming they have access to attendee lists for any of our events, this is false. They do not have permission to use our brand or sell such lists. Please ignore these emails and report them to your local trading standards agency.

Practical Checks for Your Exhibitor Contact Details:

To make sure your exhibitor contact info is accurate and your marketing preferences are set the way you want, please do the following:

1. Check your contact info
Make sure the name, email, and phone number you’ve listed for marketing are correct and actively monitored. Keeping your contact info accurate and checking your settings regularly will help you avoid surprises and ensure smooth communication before, during, and after the event.

2. Understand how your info is used

• Your company information will be made available on the exhibitor directory. This includes your company name, website, “About Us” section, company address, social media pages, stand and hall number, and product listings. Visitors and other stakeholders can browse this directory to learn more about your company and offerings.
• In addition, your marketing contact details, along with company name, exhibiting staff members, company profile, and product offerings, will be made available to show visitors only through our event app.
• Our Event app is the platform we use to connect visitors and exhibitors. Visitors can browse exhibitor profiles, request meetings, and express interest in specific products or services. This helps exhibitors identify potential leads who are genuinely interested in meeting them.

3. Review visibility settings
Confirm which details you’ve chosen to display publicly and what should remain private.

4. Set you preferences
Make sure your opt-in/opt-out selections are up to date so you only receive relevant communications.

5. Quick practical steps

• Review past communications to see what types of messages exhibitors usually receive.
• Update your details whenever there are staff or role changes.

6. Stick to approved suppliers
Only engage with the pre-approved suppliers listed on your event account. This ensures communications are trusted and avoids spam. To view the full list of our pre-approved suppliers, you can access the list through the Exhibitor Portal or by contacting our operations team on operations.dubai@uae.messefrankfurt.com